Purpose To improve health outcomes for young people aged 12-25 years affected by mental health and/or alcohol and other drugs, through client centred care, a community orientated approach and through the delivery of sensitive, accessible, and quality services. The emphasis is on: Encouraging help-seeking behaviour by young people, their friends, and families. Responding and providing early intervention services utilising evidence-based practice to provide an integrated model of care for young people at risk of poor mental health and related issues. Increasing the communities’ capacity to identify young people as early as possible who may be at risk of mental health crisis, related issues, and substance use. Ensuring the key components of a young person’s social recovery, including links to education, training, and employment, are central to the care provided. A significant increase in the number of young people that are identified and responded to with evidenced-based interventions, at a much earlier stage to reduce the number of young people reaching crisis stage. Functional Accountabilities Functional accountabilities of this role include: Provide support to assist young people to engage in Headspace Services; Provide appropriate youth services related to AOD, education and employment; Conduct assessments and document/record results; Monitor young people and refer to external services if and when required; Network and form good connections with families and community; Plan and delivery appropriate community engagement activities. Selection Criteria Qualifications in health care, youth work, community work, counselling, leadership, or a related discipline. Knowledge and understanding of the theory underpinning evidence-based interventions and clinical practice as well as demonstrated excellence in the practical application of such, in the areas of youth mental health and alcohol and drug use. Demonstrated experience undertaking intake and screening activities, including comprehensive bio-psycho-social assessment to determine client needs, and to assist clients to access appropriate services. Knowledge and experience conducting risk assessments, including suicide and violence risks. Highly developed communication (including written and interpersonal skills) to engage with young Aboriginal and Torres Strait Islander people in a culturally appropriate manner. Community engagement and advocacy skills with experience establishing and maintaining effective relationships with staff, clients, carers, and stakeholders. Knowledge of, and/or experience with, the Mount Isa youth health sector is highly desirable. Ability to prioritise and manage multiple and completing work tasks and deliver to agreed deadlines. Other Requirements Current C Class Drivers License (QLD) – essential. Satisfactory police check – no serious Criminal/Court record. Current Blue Card (working with children and young people) or willingness to apply for a Blue Card. Willingness to work flexible hours as required, including the requirement to travel, work and stay overnight for up to several days at a time in remote areas. Willingness to travel by road and small plane.
Clinical Lead - headspace
The purpose of the Clinical Lead role is to oversee the clinical operations and systems of headspace Mount Isa including the engagement, screening, assessment, and coordination of care for young people provided by the Youth Health and Wellbeing Team to ensure that a quality, safe, and accessible service is provided. Where indicated, the Clinical Lead will provide clinical professional supervision within their scope of practice and achieved competencies. Key Relationships The Clinical Team Leader reports to the Centre Manager of headspace Mount Isa and supervises the Youth Health and well-being team. This position will also form and maintain working relationships with key agencies in the community to establish integrated care pathways for young people. The position will involve having a clinical caseload Essential Possession of Tertiary qualifications in Health, or Behavioural /Social Sciences and registration with a discipline-relevant board or association. Knowledge and understanding of the theory underpinning evidence-based interventions and clinical practice as well as demonstrated excellence in the practical application of such in the areas of youth mental health and alcohol and drug use. Experience in complex clinical triage, assessment, and referral. Advanced clinical skills in managing young people at risk. Experience in service development and maintaining continuous quality improvement. Demonstrated experience in the leadership of multidisciplinary teams, including the facilitation of clinical review and performance management processes. Highly developed verbal and written communication and interpersonal skills and ability to engage with young people, advocate on their behalf, and establish and maintain effective relationships with staff, clients, carers, and stakeholders. Demonstrated a level of understanding of the health, social, and emotional well-being issues that impact Aboriginal and Torres Strait Islander people in rural and remote communities. Have a high degree of computer literacy, including demonstrated experience with report writing and electronic client information management systems. Knowledge and experience in the assessment and delivery of a range of treatments relevant for people with a mental illness (e.g. CBT, ACT, or IPT). Demonstrated ability to lead in the areas of innovation and flexibility and incorporating contemporary practice, enhanced service delivery for themselves and their team to better meet client needs. Desirable Understanding of the Australian health care system, key issues in primary health care, the mental health service system, including the range of professionals that work within, or come into contact with, the mental health sector. Knowledge and understanding of relevant legislation, policies, and strategic directions of mental health services for young people experiencing (or at risk of) a serious mental health issue. Knowledge of local youth / health sectors. Experience in private practice settings.
Purpose Gidgee Healing is seeking a highly organised Patient Concierge to support a busy Primary Health Care patient waiting area. Using your excellent customer service and relationship-building skills, you will assist and support our health professionals by providing a service at the main entrance to the facility. The role will include: Promotion of mask-wearing as a requirement for entering the facility Promote and ensure hand hygiene and other Infection prevention and control procedures are upheld Ask patients/ visitors if they have an appointment (response as guided by the service) Ask patients if they have any Covid-19 like symptoms before they enter (response as guided by the service) Support patients to access refreshments while waiting Support patient’s queries relating to waiting times for appointments Work independently day-to-day as well as part of a team Selection Criteria Experience in Reception duties Friendly and professional manner Well presented A strong work ethic based on excellence, commitment, and responsibility Commitment to patient care Excellent communication skills. And the ability to communicate respectfully to all demographics. Qualities: caring, common sense, assertive, organised, has a solutions-focused approach, and the ability to take initiative. Demonstrate knowledge and experience with levels of professionalism, confidentiality, and discretion. Ability to be flexible and adaptable in a changing environment. A background in healthcare settings would be highly regarded but not essential Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged Other Requirements It is a requirement of this role to wear a face mask when on duty at the clinic. Current Criminal History check or ability to obtain one. Current Blue Card (working with children and young people) or willingness to apply for a Blue Card. Current COVID-19 vaccination status If you are interested in applying for this position, click APPLY! Applications are to be submitted by COB Thursday the 30th of March 2023. For further information please contact Kate Troxell on 0436 924 495, or email@example.com
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