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Care Coordinator

Care Coordinator

Mount Isa

Full Time


To improve health outcomes for young people aged 12-25 years affected by mental health and/or alcohol and other drugs, through a client-centered, community-orientated approach and through the delivery of sensitive, accessible, and quality services.

The emphasis is on:

  • Encouraging help-seeking behaviour by young people, their friends, and families. Responding and providing early intervention services utilising evidence-based practice to provide an integrated model of care for young people at risk of poor mental health and related issues.
  • Increasing the communities’ capacity to identify young people as early as possible who may be at risk of mental health crisis, related issues, and substance use.
  • Ensuring the key components of a young person’s social recovery, including links to education, training, and employment, are central to the care provided.
  • A significant increase in the number of young people that are identified and responded to with evidenced-based interventions, at a much earlier stage to reduce the number of young people reaching crisis stage.

Functional Accountabilities

Functional accountabilities of this role include:

  • Provide support to assist young people to engage in Headspace Services;
  • Provide appropriate youth services related to AOD, education, and employment;
  • Conduct assessments and document/record results;
  • Monitor young people and refer to external services if and when required;
  • Network and form good connections with families and community;
  • Plan and deliver appropriate community engagement activities.

Selection Criteria

  • Qualifications in health care, youth work, community work, counseling, leadership, or a related discipline.
  • Knowledge and understanding of the theory underpinning evidence-based interventions and clinical practice as well as demonstrated excellence in the practical application of such, in the areas of youth mental health and alcohol and drug use.
  • Demonstrated experience undertaking intake and screening activities, including comprehensive bio-psycho-social assessment to determine client needs, and to assist clients to access appropriate services.
  • Knowledge and experience conducting risk assessments, including suicide and violence risks.
  • Highly developed communication (including written and interpersonal skills) to engage with young Aboriginal and Torres Strait Islander people in a culturally appropriate manner.
  • Community engagement and advocacy skills with experience establishing and maintaining effective relationships with staff, clients, carers, and stakeholders.
  • Knowledge of, and/or experience with, the Mount Isa youth health sector is highly desirable.
  • Ability to prioritise manage and complete multiple work tasks and deliver to agreed deadlines.

Other Requirements

  • Current C Class Drivers License (QLD) – essential.
  • Satisfactory police check – no serious Criminal/Court record.
  • Current Blue Card (working with children and young people) or willingness to apply for a Blue Card.
  • Evidence of COVID-19 vaccination status
  • Willingness to work flexible hours as required, including the requirement to travel, work, and stay overnight for up to several days at a time in remote areas.
  • Willingness to travel by road and small plane.

For further information on this position please contact Human Resources at 07 4749 6510 or

Application Form

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