Executive Manager - Aboriginal and Torres Strait Islander Workforce Development

Job description:

The Executive Manager - Aboriginal and Torres Strait Islander Workforce Development will support the work of the Chief Executive Officer and will lead the broader strategic business & systems development, stakeholder engagement and organisation development initiatives.

The role will take the organisational lead in:

• overseeing the development of Gidgee’s Aboriginal and Torres Strait Islander workforce
• facilitation of enhanced operational responsiveness and efficiency through business planning, systems enhancement and coordination of internal performance review forums and reporting processes in cohort with the Senior Management Team
• embedding cultural integrity and consistency into all service delivery practices
• effective community engagement and responsive client practices as part of the Senior Management Team the position

Ideal candidates will possess soft skills such as great leadership, effective communication, problem-solving, coaching and teamwork skills. These skills will aid in promoting a culture of community safe practice that is enabled through guidance and learning. As the Executive Manager - Aboriginal and Torres Strait Islander Workforce Development, you will be well-equipped with the culturally appropriate health practice base features, and functionality and be able to communicate this to teams effectively. As managers in a fast-paced and community-driven environment, you will have to be able to identify concepts and ideas and come up with solutions quickly.

Job scope:

• Developing the Aboriginal and Torres Strait Islander Workforce at Gidgee Healing
• Enhancing knowledge of employees
• Ensuring a culturally-appropriate practice across the service
• Identifying areas of improvement and implementing strategies to achieve the improvement
• Identifying emerging leaders from the Aboriginal and Torres Strait Islander workforce and providing coaching and support to maximise their career paths
• Implementing systems of accountability and responsibility
• Ensuring that practice policies and procedures are up-to-date and working according to function, as well as ensuring that employees complying with these
• Providing relevant coaching, training and support to champion a client service culture
• Work effectively across the organization with stakeholders, change management, service teams, trainers, curriculum developers and subject matter experts to assist in the develop and support of new and existing products, features, and services.
• Support SMT in developing comprehensive reports for management and funding bodies.

Core Competencies

• You will be of Aboriginal or Torres Strait Islander descent, with sell developed interpersonal skills and the ability to work flexibly You enjoy being part of a multi-disciplinary team and participating in knowledge exchange.
• Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures and the diversity of issues affecting indigenous people particularly in Mount Isa and the Lower Gulf Communities.
• The position supports the provision of strategic guidance, operational leadership and management including continuous improvement of services within the facility to ensure the provision of high-level primary health care that meets the needs of the community.
• You will possess a minimum of eight years of directly related experience including five years in a senior managerial capacity with a similar institution
• A significant understanding of the Australian not-for-profit sector
• An understanding of not-for-profit income generation (Medicare, grants etc.)
• Strong knowledge and proven capability in developing teams and getting the best out of people, including experience in coaching and training
• Demonstrated strategic planning and implementation skills with advanced problem-solving skills
• Strong verbal and written communications skills
• Excellent negotiation and interpersonal communication skills with the capability to work with a diverse range of stakeholders
• Strong relationship building capacity and the ability to relate well to people with diverse experience and backgrounds working across a wide range of functions and competencies
• Ability to work autonomously without supervision

Key Result Areas

1. Reviews of Staff Performance and Continuous Improvement Plans
2. Develop and review adequacy and effectiveness of the organisations customer service strategy.
3. Develop accountability structures and monitor the performance indicators for Aboriginal and Torres Strait Islander staff
4. Develop the workforce to assist SMT with compliance against funding deeds

Qualifications

Bachelor’s degree in Health, Community Services, or business related degree (desirable). Diploma/Advanced Diploma Aboriginal Primary Health Care (highly desirable)

Experience

Understanding of Aboriginal Health Services and Community Controlled Organisations

Knowledge of Continuous Improvement processes

Attributes

• Strategic leadership
• Data analytical skills
• Critical thinking
• Effective communication skills
• High level of integrity.
• Ability to understand business processes and good awareness of functional relationships within an Aboriginal Community Controlled Health organisation.
• Understanding and ability to apply risk and control concepts.
• Management and supervisory skills.
• Planning and organizational skills.
• Problem solving and analytical skills.
• Oral and written communication skills.
• Excellent relationship management skills.

The filling of this position/these positions is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), s 105 of the Anti-Discrimination Act 1991 (Qld)

For further information on this position please contact Human Resources at 07 4749 6510 or HR@gidgeehealing.com

Applications are to be received by 12 noon Monday 25th September 2023.

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