Gidgee Healing is committed to handling and resolving client complaints in a confidential, fair and timely manner.
If you are unhappy with any aspect of the service being provided, please let us know.
You may do so by:
1. Talking to a Gidgee Healing staff member
2. Writing a letter
3. Using the contact form
4. Email Corporate Services on firstname.lastname@example.org
We will make every effort to resolve the complaint within 30 working days and all parties concerned will be kept informed.
If you are dissatisfied with the action taken by Gidgee Healing in resolving the complaint, you can refer the matter to the following external agencies:
Queensland Ombudsman 07 3005 7000 or www.ombudsman.qld.gov.au
Anti-Discrimination Commission Queensland 1300 130 670 or www.adcq.qld.gov.au
Department of Child Safety, Youth and Women 1800 080 464 or www.csyw.qld.gov.au